Privacy Policy
Last updated: September 2026
1. Introduction
The Pet Wall, Inc. ("The Pet Wall", "we", "us", or "our") operates a community platform that allows pet owners to share photos, videos, and stories of their pets, connect with other pet lovers, list pets for sale or mating, and discover pet-related services. This Privacy Policy explains how we collect, use, and protect your information when you use our app and website.
2. Information We Collect
- Account information: email address, password (encrypted), and name.
- Pet profiles: pet name, photos, videos, species, breed, age, story, and location data you choose to share.
- Listing information: details you provide for marketplace listings, service directory listings, and lost pet alerts.
- Messages: content of messages you send to other users through the platform.
- Payment data: transactions are processed by our payment provider (Wix Payments). We do not store your full card details.
- Usage data: device information, app activity, and analytics to improve our service.
3. How We Use Your Information
- To create and manage your account and pet profiles.
- To display listings, posts, and map pins as you intend.
- To process payments for marketplace fees, boosts, and service directory advertising.
- To send you service-related emails such as order confirmations and support replies.
- To enforce our Terms of Service and maintain a safe community.
4. Sharing Your Information
Information you publish (pet profiles, posts, listings) is visible to other users as designed by the feature. We share payment data with our payment processor to complete transactions. We do not sell your personal information to third parties.
5. Data Retention & Deletion
You may request deletion of your account and associated data at any time by contacting support@thepetwall.com. We will process your request within 30 days.
6. Children's Privacy
The Pet Wall, Inc. does not direct its platform to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it.
7. Security
We use industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Contact Us
If you have questions about this Privacy Policy, contact us at support@thepetwall.com.